Intelligent Business Technologies jobs
- ITAAIKarachiPostedPosted 1 day ago·
- We specialize in developing advanced AI technologies, cloud-based services, and transformative digital solutions that empower businesses and individuals…
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- Black and Black CreativeRawalpindiEmployerActive 4 days ago·
- A desire to stay up to date on new methodologies, technologies & software development techniques.
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- ITAAIKarachiPostedPosted 1 day ago·
- We specialize in developing advanced AI technologies, cloud-based services, and transformative digital solutions that empower businesses and individuals…
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- Virtual intelligenceRawalpindiEmployerActive 3 days ago·
- Pursue continuing education in new solutions, technologies, and skills.
- We are looking for intelligent and highly motivated quality assurance (QA) analysts for…
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- Crest TowerKarachiPostedPosted 7 days ago·
- Implement machine learning algorithms and techniques to enhance the performance, accuracy, and scalability of AI models for chatbots and other intelligent…
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- MotiveIslamabadPostedPosted 11 days ago·
- Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy.
- Visit gomotive.com to learn more.
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- Ice CraftKarachiPostedToday·
- To constantly make efforts for sales growth and business development;
- Tech-savvy with a focus on implementing technology solutions to enhance marketing…
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- Zarea.pkLahoreEmployerActive 3 days ago·
- As a one-stop procurement solution, we leverage technology to provide businesses and retailers with enhanced pricing, transparency, quality assurance,…
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- EYKarachiPostedToday·
- Running a business is all about making intelligent decisions, powered by accurate information.
- Willingness to travel as per business needs.
- It’s yours to build.
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- Hobnob BakeriesKarachiPostedToday·
- To constantly make efforts for sales growth and business development;
- Tech-savvy with a focus on implementing technology solutions to enhance marketing…
- View all Hobnob Bakeries jobs - Karachi jobs - Bakery Manager jobs in Karachi
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- f5HyderabadPostedPosted 22 days ago·
- Solid knowledge and experience with web technologies.
- Learn and apply new technologies, best design practices and usability patterns.
- View all f5 jobs - Hyderabad jobs - Senior Software Engineer jobs in Hyderabad
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Job Post Details
Job details
Here’s how the job details align with your profile.Pay
- Rs 40,000 a month
Job type
- Full-time
Location
Full job description
Company Overview
ITAAI (Intelligent Technology Advancements and Innovations) is a leading technology company dedicated to driving innovation and creating cutting-edge solutions. We specialize in developing advanced AI technologies, cloud-based services, and transformative digital solutions that empower businesses and individuals worldwide. At ITAAI, we believe in harnessing the power of technology to shape a smarter, more connected future.
Position Overview
ITAAI is currently seeking a talented and motivated Junior Customer Chat Support Analyst to join our dynamic team. In this role, you will play a crucial part in delivering exceptional customer support through live chat channels. As a Customer Chat Support Representative, you will have the opportunity to engage with customers, address inquiries, troubleshoot technical issues, and ensure a seamless customer experience.
Key Responsibilities
- Customer Interaction: Engage with customers through live chat to address inquiries, provide assistance, and offer product guidance.
- Technical Troubleshooting: Resolve technical issues and provide troubleshooting support for ITAAI's products and services.
- Escalation Management: Collaborate with cross-functional teams to escalate and resolve complex customer issues in a timely manner.
- Documentation and Reporting: Accurately document customer interactions, issues, and resolutions in the support system for future reference.
- Product Knowledge: Develop a deep understanding of ITAAI's products, services, and industry trends to provide informed support.
- Continuous Improvement: Identify opportunities for process improvement and contribute to enhancing the overall customer support experience.
- Multitasking and Time Management: Effectively manage multiple chat conversations simultaneously while maintaining a high level of customer satisfaction.
- Quality Assurance: Ensure the quality of support provided meets or exceeds ITAAI's standards and customer expectations.
- Professional Development: Participate in ongoing training and development activities to enhance technical skills and customer service abilities.
- Customer Satisfaction: Strive to achieve high levels of customer satisfaction through prompt, courteous, and effective support.
Qualification and Requirement
- BSc in Information Technology or relevant degree.
- More than 1 years of experience in customer support, preferably in a tech or software company.
- Strong written communication skills with a keen attention to detail.
- Technical aptitude and ability to quickly learn and understand complex software applications.
- Proven ability to multitask and manage multiple chat conversations effectively.
- Positive attitude, empathy, and a passion for delivering exceptional customer experiences.
- Ability to work independently as well as part of a collaborative team in a fast-paced environment.
Benefits
- Access to training programs and resources for continuous skill development.
- Potential for career growth within the customer support team.
- Competitive salary with the possibility of performance-based incentives.
- Be part of a dynamic and innovative software company with a supportive culture.
Job Type: Full-time
Salary: From Rs40,000.00 per month