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Ibex Employee Reviews

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3.0
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The job was not as satisfactory as I expected it to be
I worked at IBEX for four months. I was a sales executive amd worked as a broker between the seller and the buyer. The work environment was pretty good but the compensation was not as satisfactory as I expected it to be.
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5.0
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over all a very learning experience , there is an open door policy in ibex but very stressed job and low wages
Designed to defragment the customer experience, CLX unifies and streamlines how brands acquire, support, and engage customers. Powered by smart digital customer acquisition technologies, a worldwide network of brand support & sales champions, and the most robust Customer Experience Management platform in the industry, CLX is optimized to drive end-to-end customer acquisition, engagement, and growth for the world’s most discerning brands.
Pros
free tea and coffee
Cons
low wages, night shifts
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4.0
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Good
It was really a good time ,how to deal with customers .i learnt communication while doing that job and alot more things such as time managment ,computer handling
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5.0
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Productive
Great place to work. Company has it's offices globally and the nature of the work is very fast paced but collaborative. The kind of company that empowers each employee
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5.0
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Energetic environment with young management that gives special attention to development and growth.
Great culture, open door policy. Gender balance, work life balance. Focus on development and growth. Management encourages employees to apply through internal job portals. People are selected on merit
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4.0
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Become a Soldier
IBEX has taught me a lot. It teaches you about work ethics. Gives us training to polish our skills and utilise them accordingly. When it comes to rules and regulations, it one of the best. Management is just simply amazing. They have open door policy. They believe in transparency. That is why I mentioned, they are making normal person a soldier to work anywhere
Pros
Full of opportunities
Cons
If you don't like rules, you can't work
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4.0
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Typical day at work
I need a job
I hope accepting me and

my qualification

Inshallah good working every day every night so I'm coming to karachi and interview .
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1.0
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Ibex a huge waste of time
Hectic place to be. Mean supervisors who clinging to their jobs since ages and play proper role to secure their positions as they know well enough they would not find no job in market outside at their age and zero caliber, same goes for majority of the management. Internal filth welcomes you upon joining that includes work politics, unfair mean salary deductions and beyond expectation manipulation of u supervisors and favorites of supervisors against few. Wrong promotions and untrustworthy organization to work at, complete waste of time with showy fancy building and fake professionalism.
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5.0
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Productive
Job consisted of various billing and collections duties. Basically, discussed billing inquiries and utilized billing system to assist with inbound calling customers.
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2.0
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low salary package, no employee recognition no bonus low increment structure
low salary package, no employee recognition no bonus low increment structure no growth plans, no employee engagement activities, poor performance appraisal system.
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3.0
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Good place to work in
Organization environment is good, they provide good learning opportunity, working hours are not that good as it is a night job and no public holidays or any other sort of holidays
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4.0
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Productive and fun workplace to work with.
Great place to work, friendly staff, good management. Benefits after 3 months and fair starting wage. Senior staff are very open to new ideas. Lots of social events to build camaraderie. Friendly people who enjoy socializing and are very knowledgeable in their roles.
Pros
Friendly environment.
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5.0
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its Good place for work.
i am learn many thing from Ibex .time manage and much more .
how to deal with customer through head phone .its very difficult but i done it .and team work .
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4.0
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Excellent Learning Opportunites
Being a part of this organization, I have learnt lot about Business Process and Outsourcing, Contact Center Services, Call Center Operations Management, Recruitment, Training, Workforce, MIS, Compliance and Quality Assurance
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1.0
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thats a good journey
the job of call center in pakistan is very typical i just resigned there only of there poor management i work there more than 2 years and work so hard and good CSR
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3.0
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Kindly review the resume
It was a really good experience to working over there it give me lot of confidence that I ever wanted and I learnt a lot from that job and for my bright career
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3.0
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Dgs
Working at DGS was like a chewing gum. In the beginning it was sweet and full of flavor. By the time you get used to of chewing it, it becomes tasteless. Same happens in DGS ibex too. Favouritism at it's best and you don't get much sales unless you're in good terms with the managers
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1.0
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Manipulative and hypocrite management
It started out as a pleasant looking opportunity. The pay was decent, the office was nice.

The interviews were very sudden and communication was not on emails.


They wanted me to join within 2-3 days and disregarded my reservations that i need to clear up some of my tasks before i am available for work (told me that my boss will help with it). However they requested me to still join and so i did.


Later on, they had a very negative and not helpful attitude regarding giving me a few days leave, to clear my previous pending commitments and threatened to fire me (and eventually did).


It was a massive waste of my time and ruined my mood.


I also got to see how their "recruiters" waste other people's time or even directly get insulting.


If you are not interested in politics and love your peace of mind and self-respect. This is not at all the place.
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5.0
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Outclass company and openminded environment ♥️♥️
Total staff is good and open door policy is v good.job timings and job quility is very good. Allah bless this company and whole my staff brothers ameen ♥️♥️
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5.0
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Good company
Ibex global A trg is good company civilized people good environment.
Security is superv.

Canteen and worker is good.

Supervisor is intelligent and hard working and co operativ.




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1.0
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So called company
One of the worst experience I had in my life is working with ibex. Fully hypocrite environment along with favouritism and politics in Islamabad site. As far as incentives are concern. They won't provide u with it for almost 3 months and when u will as for resign they won't even clear ur remaining salary.
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