• ATM Support (MCB Bank) • Security Application (Implementation and Server Maintenance) • ATM’s Application (Implementation and Server Maintenance) • Windows Services Development • Contact and Support Bank’s ADC Teams • Remotely Support ATM’s • Logs fetching and analyze issues
What I learned in NCR and in PIA Call Center is customer satisfaction is very important plus you should be a good listener to do the job. Timings is very vital because tomorrow never comes. Workplace should be cleaned to avoid haphazard. The hardest part of the job is maintained the trust and in last the most enjoyable part of job is fire fighting to complete the job.
I was intern while doing my high school graduation. I was an intern in customer support (field engineer). It was like training internship where they taught how ATM works. How they repair and replace the faulty hardware of an ATM.